by Adam Wahlberg | Jul 8, 2025 | News
The litany of ailments that troubled restaurants in 2024 have been well-documented. Price inflation? Yes. Employee turnover? Sure. Rent increases? Often. But was it all migraine city? No. There was a silver lining. In real labor productivity, which assesses how much...
by Adam Wahlberg | Jul 8, 2025 | News
The days of AI being spoken about in theoretical terms are quickly becoming obsolete. In the restaurant industry, it’s a much more practical and everyday matter, according to new research from Deloitte. Deloitte recently unveiled its State of AI in Restaurants Survey...
by Adam Wahlberg | Jul 8, 2025 | Automation, News
It’s really not a big deal anymore to putter through a drive-thru and communicate with a human-sounding AI voice. It’s becoming normal. Also becoming normalized are that many operators are finding AI valuable in providing accuracy in order-taking. But what’s...
by Adam Wahlberg | Jul 1, 2025 | News Briefs
Crunchtime Information Systems., a back-of-house operations platform provider, and QSR Automations, a global kitchen operations technology company, announced they have merged. The new organization will serve more than 800 restaurant brands in more than 150,000...
by Adam Wahlberg | Jun 30, 2025 | News
If the shortest path between two points is a straight line, the shortest path to a smart tech play might mean a trip to Point B Restaurant Technology Innovation Center in Chicago. Walk into the center and you will find a Wonka-like facility, which is decked out with...