If one robotics company turned the corner on 2024 with the most momentum, it would be Serve Robotics. In the year that was, its delivery robots appeared on the streets of more and more cities, including Los Angeles and San Francisco, announced noteworthy partnerships,...
Nobody has a crystal ball on the future, unless you’re Doc from Back To The Future. But the folks at Paytronix, the digital guest engagement platform, think they have a pretty good read on what’s to come in off-premises, according to its 2025 Trend Predictions Report....
When Matt Wampler, co-founder of ClearCOGS, a company that provides AI-powered forecasting tools for restaurants, ran Jimmy John’s restaurants in the Washington, D.C., suburbs, he had an old-fashioned approach to inventory management. “A couple hours prior to close,...
Spare a thought for the grocery executive. Not only do they have competition from other brands, now they have QSRs and third-party delivery providers seducing customers. This isn’t the 1950s. Politely carrying bags to a car isn’t enough to lock in loyalty anymore. It...
After India-based restaurant technology firm UrbanPiper acquired similar American company Ordermark in June 2023, it had its first foothold into the U.S. market. This was big. But the company knew not to rush things. Before it did anything else, it went on a listening...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.