Restaurants Use Menu Intelligence to Shape Loyalty, Discovery and Personalization
Consumers want more visibility into what they are eating and more personalized digital ordering experiences, according to restaurant and technology leaders speaking at the 2026 Food On Demand Conference in Dallas. The panel, titled “How Menu Intelligence and...
DoorDash Trends Report Highlights AI’s Growing Role in Restaurant Discovery
Consumers are increasingly turning to AI tools like ChatGPT and Google Gemini to decide where to eat, according to DoorDash’s new 2026 Restaurant Industry Trends Report. The report, based on a nationally representative survey of more than 3,000 U.S. consumers and more...
Restaurants Shift Marketing Strategies as Digital Ordering Matures
Restaurant executives and marketing leaders said winning the digital guest now requires more than promotions alone, pointing to the growing importance of operational execution, targeted offers and packaging. Laura Michaels, editor in chief of Franchise Times,...
Papa Johns Pilots Drone Delivery with Wing
Papa Johns is testing drone delivery, but not for pizza—at least, not yet. On Monday the chain announced a pilot with Wing in Charlotte, North Carolina, focused on delivering its oven-toasted sandwiches through autonomous drones. Eligible customers can order items,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.