McDonald’s Pulls Plug on AI Ordering in Drive-Thru
While news of restaurants adopting voice AI in drive-thrus continues to circulate, fast food giant McDonald’s is pulling the plug—for now. The chain informed franchisees in an email that it would shut off the technology in more than 100 locations by the end of July. ...
Bite Kiosks Tap Thanx to Drive Loyalty
As labor costs continue to rise, many restaurants are turning to self-service kiosks to improve operational efficiency. On the consumer-end, the toss-up for using kiosks comes with an expectation for customization and personalization when ordering. That’s why Bite, a...
Wonder Scales Up Production With FreshRealm Expansion
Wonder, Marc Lore’s food hall delivery concept, is partnering with FreshRealm to boost expansion. The partnership aims to help the chain expand from 12 to 90 locations by the end of 2025, with a goal to open 25 this year. FreshRealm produces fresh meals for grocery...
Checkmate Steps Out With a New Identity and Expanded Ordering Solutions
A lot has changed for itsaCheckmate since it came onto the scene eight years ago. Originally it started as a third-party integration company for restaurants’ point-of-sale (POS) systems—remember the sea of tablets operators often had to deal with to handle multiple...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
