Fantuan Leans on Authenticity to Compete in Delivery Space
Even with 5 million users across four countries, Fantuan is a relatively small player in the third-party delivery space compared to giants like Uber Eats and DoorDash, which capture sizable market share. Still, as the largest Asian food delivery platform in North...
Holiday Season Drives Third-Party Delivery Demand
With the holiday season prompting many families to celebrate at home, the coming weeks are expected to rank among the busiest food-delivery days of the year once again. This annual surge of orders impacts far more than the increased number of consumers; drivers,...
Starship, Uber Partnership to Impact Food Delivery on Global Scale
Two of the most prominent names in food delivery have partnered for an initiative poised to dramatically impact the industry and more than quadruple the size of the world’s largest autonomous delivery fleet. Starship Technologies, a San Francisco-based autonomous...
How Satisfactory Are Customer Surveys?
While quick service restaurants have long used customer satisfaction surveys to gain insight into guest experiences, recent research indicates that the method often paints a different picture than patrons actually encounter. Market Force, a Georgia-based customer...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.