Delivery brings advantages, headaches to restaurant operations
Seth Cohen feels as though his poké restaurant, Sweetfin, is “kinda like the guinea pig” in the world of fast-casual restaurants working with third-party delivery services. It’s a role that’s brought some headaches—Sweetfin’s small footprint means waiting delivery...
Red Robin Is an Early Off-premise Sales Success Story
Just over a year ago CEO Denny Marie Post made the comment that Red Robin doesn’t intend to fall behind in the digital race for consumers. The company had recently announced a partnership with Olo to bring online ordering to the brand and was a few months into its...
Study Shows Customer Preference for Direct Delivery from Restaurants
Consumer behavior is always evolving and the shifts are particularly impactful for those in the restaurant delivery world, where that behavior is so closely tied to technology and convenience. As food delivery proliferates, people’s preferences are changing, perhaps...
Bite Squad Plans Test of Tesla Model 3s for Delivery Fleet
In its first step to transitioning the company’s existing hybrid-electric fleet to fully electric vehicles in the coming years, Bite Squad will test the Tesla Model 3 as part of its food delivery vehicle fleet. The initial test will be in Bite Squad’s home market of...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.