Consumer Engagement Becomes Tech Topic du Jour
In the past 16 months, much of the restaurant industry has turned its attention to customer engagement at all costs. When COVID hit, there was a widespread realization among operators that when customers aren’t coming in or have to stay home, smiling, happy...
Domino’s Officially Begins Automated-Delivery Test
Some lucky customers in Texas can now get a fully automated robot delivery from Domino’s. In the real-world launch of a partnership we covered last year, the pizza giant and automation partner Nuro are finally doing real-world testing of automated deliveries....
Tech-Stack Recap: Savvy Marketing is a Data Hog
Take one look at the ecommerce marketing world and you’ll see a frightening amount of data at work. One search for socks follows you to the very ends of the earth. The restaurant industry is playing catch-up on big consumer data, but the massive shift to digital...
Virtual Operator Stay’d Pushes Hospitality into Delivery
High-touch, hospitality-minded restaurant folks are more than ready to bring people back into restaurants. But the founders behind delivery-only virtual restaurant brand Stay’d are looking to bring some of that high-touch hospitality to the delivery experience....
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.