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For Halal Guys Operator, Customer Engagement is Social First

For Halal Guys Operator, Customer Engagement is Social First

by Nicholas Upton | Apr 29, 2021 | Best Practices, News

Customer engagement doesn’t always require a suite of smart software, even when most of a restaurant’s business is digital. For Halal Guys franchisee and restaurant consultant, Paul Tran, it’s all about personal touches. As we covered recently, there are a...
FOD Undercover: MrBeast Burger and Reef Kitchens

FOD Undercover: MrBeast Burger and Reef Kitchens

by Nicholas Upton | Apr 28, 2021 | News, Third-Party Delivery

MrBeast Burger has proven to be one of the most interesting virtual restaurant operations out there. The YouTuber-turned-burger-mogul exploded onto the scene and shook up the food business world in late 2020, but Food On Demand wanted to finally experience the hype...
Kiwibot Sets Stage for Massive (and Adorable) Growth

Kiwibot Sets Stage for Massive (and Adorable) Growth

by Nicholas Upton | Apr 22, 2021 | Automation, News

Kiwibot unveiled new partners and an updated robot that the company says will help propel them to massive scale. The land-based delivery robot announced a handful of new delivery partners, new city testbeds and new manufacturing partners that will push the company...
ChowNow Sees No Delivery Slowdown, Few Closures

ChowNow Sees No Delivery Slowdown, Few Closures

by Nicholas Upton | Apr 22, 2021 | Finance, News

Even as the vaccine rolls out, warmer weather returns and pandemic-fatigued consumers seek to dine out however they can, the volume of delivery orders remains high. That’s according to ChowNow CEO and co-founder, Chris Webb. The leader of the online...
Consumer Engagement Becomes Tech Topic du Jour

Consumer Engagement Becomes Tech Topic du Jour

by Nicholas Upton | Apr 15, 2021 | Best Practices, News

In the past 16 months, much of the restaurant industry has turned its attention to customer engagement at all costs. When COVID hit, there was a widespread realization among operators that when customers aren’t coming in or have to stay home, smiling, happy...
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