by Nicholas Upton | Jun 4, 2020 | Finance, News
In the ongoing negotiations between Grubhub and Uber, it seems like only minor concessions remain between now and the signing table. According to Bloomberg, “people familiar with the matter” say one key negotiating point remains: What’s known as a “breakup fee.” But...
by Nicholas Upton | Jun 4, 2020 | Best Practices, News
Boise might not have a reputation for world-class dining or cutting-edge technology, but Crave Delivery looks to change that mindset. In a confluence of fine dining, new delivery trends and new restaurant operational models, the company just launched in Boise and two...
by Nicholas Upton | May 28, 2020 | Best Practices, COVID-19, Research
McKinsey put out a report advising the restaurant industry how it might survive or thrive in the “next normal.” Noting that the pandemic has most severely impacted restaurants in urban areas, the authors outlined nine possible scenarios for the restaurant sector’s...
by Nicholas Upton | May 28, 2020 | Best Practices, COVID-19, Research
In a recent survey, consumers shared their attitudes and perceptions of delivery. In some ways, it has shifted as more people utilize third-party delivery and off-premises in general, but a lot of pre-pandemic attitudes remain the same. In a survey of more than 1,000...
by Nicholas Upton | May 21, 2020 | Top Stories
States are reopening, but major challenges still persist for restaurants, maintaining the need for strong delivery and off-premises operations. Sharing best practices, technology opportunities and key insights from the delivery marketplaces was the core focus of the...