by Tom Kaiser | Dec 12, 2019 | News, Research
In quick-service restaurants, where every second is scrutinized and monetized, taking out inefficiencies has been drilled down to the microscopic level. To reduce unnecessary human interaction and make it easier and faster for customers to pick up to-go orders, an...
by Tom Kaiser | Dec 5, 2019 | Research, Third-Party Delivery, Top Stories
After dipping spoons into delivered ice cream this summer, four members of the Food On Demand brain trust ordered burritos for lunch on a perfectly normal, 25-degree day in Minneapolis. Looking for a mix of variety and control, we ordered from two national chains and...
by Tom Kaiser | Dec 5, 2019 | Best Practices, Research
With more restaurants and delivery brands vying for customers’ attention, along with the plethora of online marketing channels, it’s getting harder to promote a restaurant that could use more eyeballs on it. A new company has added a more personal option to the...
by Tom Kaiser | Nov 26, 2019 | News, Third-Party Delivery
BMW has partnered with Olo, the New York-based food-ordering platform, to launch a trial enabling U.S. BMW drivers to order restaurant meals while behind the wheel of their cars. Nekter Juice Bar and Portillo’s Hot Dogs are the first brands to participate in the...
by Tom Kaiser | Nov 26, 2019 | News, Third-Party Delivery
Looking to juice its sales during Thanksgiving week, Subway is offering free delivery on all orders from Nov. 24 through Nov. 30 for all third-party orders coming in through Uber Eats, DoorDash, Postmates, Grubhub and Seamless. Michael Lang, the company’s senior...