Deloitte Study Underscores the ‘Takeover of Takeout’
Refuting what consumers predicted in 2021, a new Deloitte survey shows nearly 70 percent of people are ordering as much takeout or delivery than they did before the pandemic. In addition, 55 percent said they were dining inside restaurants the same or as much as...
Swipeby Brings Big-Brand AI to Small Operators
Five months after launching its first AI-based tool helping restaurants generate realistic images based on menu descriptions, digital ordering platform Swipeby released a new set of AI-driven features designed to help small restaurants compete with big brands. The...
DoorDash Accelerates New York, New Jersey Restaurants
DoorDash has announced the latest round of $10,000 grants, including an intensive eight-week training, for 20 local restaurants in New York and New Jersey. Beyond the training, the selected businesses also receive one-on-one business advising, as well as the...
Full-Service Dining Satisfaction Back to Pre-Pandemic Levels
According to the latest American Customer Satisfaction Index (ACSI) survey, customer satisfaction with full-service restaurants is back up to pre-pandemic levels, topping all other industries included in the index along with athletic shoes and soft drinks. Results...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.