by Tom Kaiser | Jun 2, 2022 | Automation, Briefs, News
As one of the primary restaurant trendsetters, Chick-fil-A is testing autonomous delivery with Refraction AI at two restaurants in Austin, Texas, is certainly headline-generating news. Through the partnership, a fleet of self-driving robots in downtown Austin are...
by Nicholas Upton | Jun 2, 2022 | Automation, News
Miso Robotics’ Flippy will be making a lot of wings under a new partnership with Wing Zone. The Atlanta-based, 61-location wing purveyor announced it would make the latest version of the robot “a part of the chain’s standard build for all future restaurant...
by Nicholas Upton | Jun 2, 2022 | Best Practices, News, Top Stories
A new marketplace of virtual brands from Deliverect aims to make finding the ideal virtual concept as easy for operators as finding the right lightbulb at Home Depot. Virtual brands are one of the few megatrends in the restaurant space right now. The ideal setup is...
by Matthew Liedke | May 26, 2022 | Best Practices, News, Third-Party Delivery
As more options proliferate, a growing number of restaurants are employing hybrid and native delivery options to tailor their off-premises strategy to their unique circumstances. This digitization of the delivery process was explored by restaurant and technology...
by Nicholas Upton | May 23, 2022 | Best Practices, News
Wow Bao, the mostly virtual steamed bun chain, launched the first virtual restaurant rewards program. The program, dubbed Bao Bucks, awards customers with in-program cash to spend on food. The points accumulate only with direct orders, much like other brand loyalty...
by Nicholas Upton | May 23, 2022 | Best Practices, News
Ask two independent operators how to approach third-party delivery and digital off-premises operations and you’re bound to get five answers. That rang true during a Food On Demand Conference panel titled Case Studies from Independent Operators. Moderated by...