by Nicholas Upton | Jun 20, 2022 | Automation, News, Third-Party Delivery
After a successful test of a robotic delivery partnership at Ohio State University, third-party delivery operator Grubhub and robotic delivery startup Cartken are ready to expand to campuses across the country. Grubhub, which is already partnered with more than 250...
by Nicholas Upton | Jun 16, 2022 | Automation, News
You’ve seen the news; so-and-so brand is rolling out a new voice AI to make things easier on the phones or in the drive thru. What started as a trickle of tests of novel technology have become a meaningful trend. Today, there are no less than a dozen voice AI...
by Nicholas Upton | Jun 16, 2022 | Best Practices, News, Third-Party Delivery
Zalat Pizza founder Khanh Nguyen is a self-professed pizza zealot. Once a lawyer, a tech founder and then a pizza-pie innovator, he’s exceptionally focused on making some of the very best pizzas in the Dallas area. He also thinks of himself as the very first...
by Matthew Liedke | Jun 9, 2022 | Best Practices, News, Third-Party Delivery
Third-party platforms bring plenty of new tools to the table for business owners. But industry leaders at FODC ‘22 said restaurant fundamentals remain the most important component. The panel, moderated by Meredith Sandland, managing director of Delivering the Digital...
by Nicholas Upton | Jun 8, 2022 | Automation, News
A robotic food-assembly robot from Dexai is looking for some new kitchens with flexibility as a key focus. Essentially, the robot dubbed Alfred is a food safe-certified robotic arm on a cart. It can sit in front of a row of hotel pans of ingredients, and uses...
by Nicholas Upton | Jun 8, 2022 | Automation, Finance, News
Reconciliation is not exactly a sexy topic, but as delivery continues to grow and new channels continue to emerge, it has become a major headache for operators. The accounting process of ensuring two sets of financial data match comes up all over business, but...