Miso Robotics Unveils Flippy 2
Miso Robotics unveiled Flippy 2, a streamlined and more efficient version of Flippy 1, its fry station robot. The back-of-the-house robot takes up less space than its predecessor and requires minimal intervention, said Miso CEO Mike Bell. According to a press release,...
BentoBox Helping Restaurants Prepare for Holidays
As restaurants prepare for a second winter season of the pandemic, BentoBox Chief Marketing Officer Darcy Kurtz said the company is focused on helping restaurants find new ways to generate revenue. That includes helping restaurants plan ahead, while encouraging...
Business Models at Odds in the Digital Grocery Business
Like restaurants, grocers are struggling to find a happy medium with third-party delivery providers as more of the North American grocery market moves online. While grocery stores encourage more profitable native ordering and customer pickup, new entrants are testing...
Tropical Smoothie Cafe Sees Shorter Waits, More Repeats with Flybuy
Tropical Smoothie Cafe is deploying Flybuy’s location-based technology to improve its curbside pickup business. According to Michael Lapid, chief information officer for the smoothie chain, the technology is active in 200 locations and it hopes to deploy the system...
Tattle, Thanx Collaborate on Guest Feedback Integration
Two of the biggest names in the customer experience and retention categories—Tattle and Thanx—have teamed up through a new partnership that will make it easier for restaurants to issue rewards, recover guests and communicate with customers based on their individual...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.