by Tom Kaiser | May 22, 2019 | Best Practices, News, Research
If you’re Uber, Grubhub or DoorDash directing a huge fleet of delivery drivers or a restaurant with a lean-and-mean in-house delivery team, you have a vested interest in making sure your drivers are as safe as possible. Whether it’s causing an accident or just being a...
by Nicholas Upton | May 16, 2019 | Best Practices, News, Research
Operators have to make some tweaks to get into a shared kitchen space successfully. It can be easy for the right brands, but even those with small menus and few ingredients will have things to learn. Melissa Surby-Curtin, the director of franchise operations at The...
by Tom Kaiser | May 10, 2019 | Best Practices, News, Research, Third-Party Delivery, Top Stories
Fresh home from the Franchise Finance & Growth Conference in Vegas, I tallied the number of times I heard third-party delivery during the countless brand presentations throughout the three-day event—and it was a lot. The audience heard everything from “all in” to...
by Tom Kaiser | May 10, 2019 | Best Practices, Research, Third-Party Delivery
If you’ve never eaten at Shaw’s Crab House in downtown Chicago, you’re missing out on one of the best restaurants this food reporter has ever experienced. After the Food On Demand edit team demolished a chilled five-pound Alaskan red king crab, we chatted with manager...
by Tom Kaiser | May 10, 2019 | Best Practices, News, Research
With its landmark Pizza Tracker feature that changed the delivery market years ago—but is only based on timing estimates—Domino’s is taking its tracking even further with a pilot test of GPS driver tracking that it’s testing in 27 company-owned stores in the Phoenix...
by fodnews | May 10, 2019 | Best Practices, News, Third-Party Delivery
Postmates has teamed up with Square to offer on-demand delivery to Square’s small business sellers. Square sellers now have the ability to offer deliveries that can be scheduled and tracked with the new Postmates integration. “By partnering with Square to offer...