Preventing the Custard Meltdown: Freddy’s Fix for Off-Premises Orders
You know that sinking feeling when you open a to-go bag and your frozen custard has turned into a milky puddle? Restaurants are fighting this battle more often than ever, as nearly 70 percent of orders for Freddy’s Frozen Custard & Steakburgers now happen...
Steve Ells’ Counter Service Expands to NYC’s Upper East Side
Counter Service, the fast-casual sandwich concept from Chipotle founder Steve Ells, is expanding to the Upper East Side in New York City. Originally dubbed Kernel, the restaurant first made headlines as a plant-based, “robot-run” restaurant concept. A custom robotic...
Peppr Launches Grow To Help Indies
Peppr, a restaurant-technology company serving independent restaurants, has announced the launch of Grow, a platform designed to help operators increase sales and expand their digital reach. The company says Grow will help indie restaurants compete with chains. It...
Gopuff Rolls Out New Shopping Experience With Real-Time Updates
Gopuff is giving its website a major overhaul, adding features that let customers see more of what happens behind the scenes when they place an order. The new platform introduces live video from one of the company’s micro-fulfillment centers, real-time packing...
Blue Bottle Coffee Launches Loyalty Program
Blue Bottle Coffee is rolling out a loyalty program for the first time through a redesigned mobile app. The program uses a familiar points system with a twist: every dollar earns one point, but it costs fewer points to gift a drink (75) than to redeem one for yourself...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.