Toast Shifts to Uber Eats Direct as Primary Delivery Partner
Toast announced on Thursday that it is expanding its partnership with Uber by making Uber Eats Direct the primary white-label delivery option for businesses using Toast’s services. As part of this change, Toast is shifting away from its previous default partner,...
Tony Illes Has Made 9,197 Third-Party Deliveries, Now He Delivers On His Own
If you live in the Beacon Hill neighborhood in Seattle and have ordered food delivery in the past few years, chances are the smiling man who handed you your bag was Tony Illes. He’s been busy on the third-party delivery platforms. So busy that he figured that the area...
How Pickpad Aims to Solve Restaurant Pickup Chaos
We’ve all been there—standing in a busy restaurant, trying to figure out which order is yours or where it even is. Meanwhile, staff are juggling delivery drivers who are also looking for orders to pick up. It’s a situation both customers and staff deal...
Sweetfin Finds Sweet Spot With Delivery Exclusivity
Sweetfin, a poke concept in Southern California with 16 locations, has a history of embracing delivery exclusivity. Pre-pandemic it worked solely with Postmates. Then for a few years it extended to all the providers. Now it’s back with just Postmates and its parent...
Pizza Hut Unveils “Digital-Forward” Design with Drive-Thru
Pizza Hut has introduced a new restaurant design in Plano, Texas, focused on technology and convenience to attract more customers. The store features self-service kiosks, heated cabinets for contactless order pickup, and a drive-thru. The drive-thru includes a “Hut ‘N...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.