Olo Wants Every Guest to Feel Like a Regular
What if a restaurant knew what you like to eat, your dietary reactions, or even your favorite kind of wine before you place an order? Could such a personalized experience satisfy you more and increase revenue for the restaurant? Noah Glass, founder and CEO of...
Value Pricing Isn’t Going Anywhere. Thanks, $18 Big Mac.
For a while after the pandemic, quick-service restaurants (QSRs) were rolling right along. Many raised prices in 2021 and 2022 and consumers, who were excited to have stores available again, were happy to oblige. QSRs: “We’re open!” Consumers: “We’re delighted!” It...
Serve Robotics Stock Surges Amid Investments
Serve Robotics has been gaining attention as of late. Its stock surged last Thursday to 187 percent after Nvidia, an AI chip manufacturer, took a 10 percent stake in the company. That’s according to a filing with the Securities and Exchange Commission. Nvidia’s...
Global Surveys Show Importance of Loyalty and Time of Day
Savvy operators not only look to peers around the country for trends but around the globe. Two new international surveys contain insights they will want to see. One is from across the pond. According to the Voice of the Industry Survey 2024 conducted by EuroMonitor,...
Avride is the Latest Tech Startup to Launch Food Delivery Robots in the U.S.
When it comes to robotics in the restaurant industry, early innovation focused-on food delivery and robot food runners. But lately, delivery robots and drones have taken a back seat as restaurants turn to back of the house automation to save on labor costs. Indie...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.