Survey Identifies Big Delivery Gripes, Driver’s Dirty Secrets
A new survey from US Foods digs into the grievances consumers have with third-party delivery and provides some eye-popping insight into some of the less-than-ethical things couriers do on the job. The food supplier conducted a national survey of 1,500 delivery...
Starbucks Preps 2020 Delivery Rollout
Starbucks announced plans to deliver directly to consumers all across the U.S. through a new partnership with Uber Eats. Starting in early 2020, the Seattle-based coffee purveyor aims to expand beyond an initial 11-city rollout that demonstrated successful “operation...Postmates Adds Google Exec to Board
Postmates added a high-profile executive from Google to its board of directors. Kristin Reinke, vice president of finance at Google, joins as an independent director and is now part of a leadership group including Postmates’ founders and long-term investors. “As...
McDonald’s Adds DoorDash to the Menu
McDonald’s is opening up its delivery relationship, announcing via a press release that it signed a contract to make DoorDash its second third-party delivery provider, effectively ending its exclusive deal with Uber Eats that was viewed by many industry watchers as a...
Multi-Brand Operator Kahala Inks First National Delivery Deal
When a restaurant operator has thousands of locations across all 50 states, a national delivery contract makes a lot of sense to get the best deal from third-party delivery networks. Which is why Kahala, the parent company of everything from Blimpie, Baja Express,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.