by Bernadette Heier | Sep 3, 2024 | News, Third-Party Delivery
DoorDash is addressing delivery fraud with a new set of measures. A spokesperson for the third-party delivery giant told Food On Demand that while not super common, “the unfortunate fact is that there are people who falsely claim that they didn’t receive their...
by Adam Wahlberg | Sep 3, 2024 | News
One might think KFC’s most daring idea was when it named Norm MacDonald as Colonel Sanders in 2015. That was unconventional. But what it is doing in Orlando makes the Norm decision seem normal. If you’re visiting one of 16 Orlando stores after an outing at Disney...
by Adam Wahlberg | Aug 29, 2024 | News
Spend any time with a restaurant operator who uses third-party delivery and you will hear the same thing: we wish we could get the names of the consumers. The provided data is generally just demographic. But Matt Smolin, who runs Hang, a brand loyalty and membership...
by Bernadette Heier | Aug 29, 2024 | News
Restaurant tech startup Juicer is discontinuing its dynamic pricing platform. CEO and Founder Ashwin Kamlani told Food On Demand that the company will pivot toward a broader revenue management solution for the restaurant industry. The company’s dynamic pricing...
by Adam Wahlberg | Aug 27, 2024 | Automation, News
It’s one thing to make an order through an app and wait for the food to arrive. It’s another to make an order through an app and wait for the restaurant to arrive. Such is the promise of OLHSO, which is a Korean BBQ & seafood food truck that uses robots in...
by Peter Backman | Aug 27, 2024 | News, Third-Party Delivery
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. As we approach the...