by Nancy Luna | Jun 10, 2024 | Automation, News
California’s new $20 minimum wage for fast food workers is spurring the adoption of restaurant automation tools, from kiosks to drive-thru voice bots. Kiosks are especially having a moment in the state as quick-service chains look for ways to increase revenue and...
by Adam Wahlberg | Jun 6, 2024 | News, Third-Party Delivery
GrubHub has been on a roll lately. Last month it announced a deal with Hilton for room service delivery. Last week it announced a partnership with Amazon. And this morning it shared news of a collaboration with Starbucks. Starbucks Delivery with Grubhub is now...
by Adam Wahlberg | Jun 6, 2024 | Automation, News
Stepping into a restaurant these days can feel like walking onto the set of Dune. It’s pretty tech heavy. You may have ordering kiosks on your right, digital food lockers on your left, robots zipping around. And it’s likely to get even more futuristic,...
by Adam Wahlberg | Jun 5, 2024 | News
Frederic “Speed” Bancroft had such a lousy experience at a fast-food restaurant in 2015 that he decided to design a QSR without a human in it. “This lady griped at me because I didn’t read a sign on the ordering menu about the credit-card machine being down. I started...
by Beth Signarovitz | Jun 5, 2024 | News, News Briefs
Taco John’s is the latest chain to test voice AI ordering in its drive-thrus. To make this happen, the taco hub has teamed with AI automation technology provider Presto and restaurant point-of-sale (POS) provider Qu. Presto Voice will be available at select...
by Bernadette Heier | Jun 5, 2024 | News
Running restaurants today looks a lot different than years ago, especially when it comes to tech stacks. “When I first started in this industry, close to 20 years ago, operators typically had just a couple pieces of technology that were largely centered around their...