Starbucks Brings AI-Powered Inventory Counting to Coffeehouses
Starbucks has tapped AI to automate inventory counting, now rollling out across North American coffeehouses. With just a quick scan on a handheld tablet, baristas can instantly see what’s in stock. So that items like cold foam, oat milk, or caramel drizzle are always...
Loman AI Can Answer Your Phone Like Tony Soprano
When Christian Wiens helped launch Loman AI in the summer of 2024, restaurants weren’t on his mind. A moving company was. “We had some friends who owned one and we built a demo for them,” he said. Wiens also enrolled the company in a Facebook group for small business...
Waffle House Rolls Out Nationwide Delivery
Known for being “always open,” Waffle House is taking that promise a step further with nationwide delivery via DoorDash. Customers can now order everything from classic waffles to hashbrowns between 9 p.m. and 8 a.m., with some locations offering delivery 24/7. “At...
Next-Gen Diners Are Changing Restaurants
As Gen Z and Gen Alpha grow into the majority of diners, restaurants need to stay adaptive. “They’re not a paper-first generation. They’re not used to holding a piece of paper that has names for things…it doesn’t match how they interact with the rest of the world,”...
Tariffs Are Squeezing Margins and The Impacts May Be Permanent
Tariffs are sort of like hubcaps. They can be put on, they can be taken off. But unlike a hubcap, which is mostly ornamental, a tariff has consequences. And even if it’s removed, its effects may stay. “Historically, what I’ve seen is that if tariffs go from 10 percent...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.