by Nancy Luna | May 22, 2024 | Automation, News
As I wandered through the technology-packed aisles of the National Restaurant Association food show last weekend, one standout star stole the spotlight among hundreds of vendors: sleek display screens sporting AI-powered voice ordering. Amid rising labor costs and...
by Matthew Liedke | May 21, 2024 | News
The term generative artificial intelligence, or Gen AI, covers a lot of ground because of all the capabilities it provides to companies across many industries, including restaurants. To help break down what those capabilities are, and explain what Gen AI actually is,...
by Adam Wahlberg | May 20, 2024 | News, Top Stories
Robbie Earl is tired of being asked about MrBeast. “I can’t say much because of the litigation,” said the co-founder and president of Virtual Dining Concepts (VDC). “I can say we were harmed. A lot of things will come out in court documents.” When VDC signed the...
by Matthew Liedke | May 17, 2024 | News
Delivery service from third-party providers is a convenient option for consumers and another revenue stream for restaurant operators. However, it’s also come with its set of challenges, including one that is financially impacting restaurants. Across the industry, 2.5...
by Adam Wahlberg | May 17, 2024 | News
Paul Barron, the CEO of Rever Networks, believes Starbucks is in trouble. The brand’s overall consumer sentiment is down six points, he reported to an “Around The Industry” panel at the Food On Demand Conference, with Gen Z sentiment down 12 points. He feels the...
by Matthew Liedke | May 17, 2024 | News
Inflation may be causing some consumers to rethink ordering delivery, but the trends of using third-party applications to get food from restaurants isn’t in any decline. During a panel at last week’s Food on Demand Conference, Medallia Head of Research Insights Andrew...