The Great Dining-Room Rethink Continues
For a fast-casual chain that offers old-fashioned fare, Potbelly also has a taste for the modern. Last year, it launched Potbelly Digital Kitchen, an in-store tech platform that optimizes online order processing. And now it’s toasting the bread even more with a sleek,...
California’s $20 Minimum Wage Spurs Kiosk Demand at Fast Food Restaurants
California’s new $20 minimum wage for fast food workers is spurring the adoption of restaurant automation tools, from kiosks to drive-thru voice bots. Kiosks are especially having a moment in the state as quick-service chains look for ways to increase revenue and...
Grubhub To Provide Delivery for Starbucks
GrubHub has been on a roll lately. Last month it announced a deal with Hilton for room service delivery. Last week it announced a partnership with Amazon. And this morning it shared news of a collaboration with Starbucks. Starbucks Delivery with Grubhub is now...
If You are Seeing a Lot of Tech in Restaurants Now, Just Wait
Stepping into a restaurant these days can feel like walking onto the set of Dune. It’s pretty tech heavy. You may have ordering kiosks on your right, digital food lockers on your left, robots zipping around. And it’s likely to get even more futuristic,...
Speedy Eats Has an Unmanned Drive-Thru You Gotta See To Believe
Frederic “Speed” Bancroft had such a lousy experience at a fast-food restaurant in 2015 that he decided to design a QSR without a human in it. “This lady griped at me because I didn’t read a sign on the ordering menu about the credit-card machine being down. I started...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.