University of Chicago Economists Reveal a Surge in QSR Labor Productivity
The litany of ailments that troubled restaurants in 2024 have been well-documented. Price inflation? Yes. Employee turnover? Sure. Rent increases? Often. But was it all migraine city? No. There was a silver lining. In real labor productivity, which assesses how much...
You Heard Right. AI in Restaurants is Becoming Normal.
The days of AI being spoken about in theoretical terms are quickly becoming obsolete. In the restaurant industry, it’s a much more practical and everyday matter, according to new research from Deloitte. Deloitte recently unveiled its State of AI in Restaurants Survey...
AI Is Not Just For Drive-Thru. It Can Also Help With Front-of-House.
It’s really not a big deal anymore to putter through a drive-thru and communicate with a human-sounding AI voice. It’s becoming normal. Also becoming normalized are that many operators are finding AI valuable in providing accuracy in order-taking. But what’s...
Olo to be Acquired by Thoma Bravo in $2B All-Cash Deal
In a major move in restaurant tech, Olo will be acquired by Thoma Bravo in a $2 billion cash deal. Olo says this will support growth and product expansion for the over 750 restaurant brands it currently works with. Founded in 2005, Olo has grown into a widely used...
Atlanta Residents May Have Their Next Meal Delivered by a Robot
Serve Robotics has expanded its sidewalk robotic delivery service to parts of Atlanta, including Midtown, Old Fourth Ward, and Downtown, now serving more than 50,000 residents. The autonomous robots are integrated into the Uber Eats app, and customers can choose...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.