by Hans Lammeman | Apr 29, 2026 | News
Artificial intelligence-powered agents that control menu prices in real time; software that proactively monitors digital ordering operations and resolves technical issues; Smart Assistants that strategize and implement complex promotions without manual input —...
by Bernadette Heier | Apr 23, 2026 | News
Ordering food has long started with opening an app and scrolling through menus. That starting point is beginning to change. Starbucks and Little Caesars are among the latest restaurant brands testing ordering through ChatGPT, part of a broader move toward AI-driven...
by Hans Lammeman | Apr 22, 2026 | News
Bala Subramaniam, CEO and founder of San Francisco-based food-ordering startup Bites, considers today’s third-party delivery model “broken” — a system he says prioritizes middleman marketplaces that charge high commissions while maintaining control of customer data. ...
by Hans Lammeman | Apr 21, 2026 | News
Americans are craving anime, both through streaming platforms like Netflix and Crunchyroll and in the drive-thru lane. As market forecasts signal explosive growth in the years ahead for the U.S. anime scene, restaurants are proving eager to tap into that demand with...
by Hans Lammeman | Apr 15, 2026 | News
The Michelin Guide, a globally recognized restaurant rating system spanning more than 40,000 establishments and more than a century of culinary critiquing, announced its expansion into the American Great Lakes region in early April. For restaurants in six...
by Bernadette Heier | Apr 15, 2026 | News
Earlier this month, Shake Shack unveiled Project Catalyst, a broad technology initiative to modernize its digital, data and restaurant systems as the brand works toward 1,500 company-operated Shacks. In an email to Food On Demand, Shake Shack chief information and...