Starbucks, Little Caesars Launch ChatGPT Ordering as AI Reshapes Discovery
Ordering food has long started with opening an app and scrolling through menus. That starting point is beginning to change. Starbucks and Little Caesars are among the latest restaurant brands testing ordering through ChatGPT, part of a broader move toward AI-driven...
Bites CEO Calls 3PD ‘Broken,’ Says AI Will Fix It
Bala Subramaniam, CEO and founder of San Francisco-based food-ordering startup Bites, considers today’s third-party delivery model “broken” — a system he says prioritizes middleman marketplaces that charge high commissions while maintaining control of customer data. ...
Anime Promos Connect Fast Food with Fandoms
Americans are craving anime, both through streaming platforms like Netflix and Crunchyroll and in the drive-thru lane. As market forecasts signal explosive growth in the years ahead for the U.S. anime scene, restaurants are proving eager to tap into that demand with...
Michelin Guide’s Great Lakes Expansion Offers Acclaim to Midwest Restaurant Scenes
The Michelin Guide, a globally recognized restaurant rating system spanning more than 40,000 establishments and more than a century of culinary critiquing, announced its expansion into the American Great Lakes region in early April. For restaurants in six...
Shake Shack CTO Weighs in on Loyalty Launch, AI-Powered Operations
Earlier this month, Shake Shack unveiled Project Catalyst, a broad technology initiative to modernize its digital, data and restaurant systems as the brand works toward 1,500 company-operated Shacks. In an email to Food On Demand, Shake Shack chief information and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.