Outstanding Operator: Viva Chicken
Viva Chicken is a Food On Demand Outstanding Operator. Viva Chicken, the fast-casual Peruvian rotisserie chain with 15 locations in North Carolina, South Carolina, and Utah, is not shy about its devotion to poultry. After all, its name literally means “long live...
Outstanding Operator: Playa Bowls
Playa Bowls is a Food On Demand Outstanding Operator. Founded by avid surfers Robert Giuliani and Abby Taylor, the brand was inspired by their surf trips to places like Panama, Costa Rica, and Hawaii. There, they discovered unique versions of acai and pitaya bowls....
Incept AI Has a Drive-Thru Order-Taking Solution That Minimizes Secondary Noises
There’s a poorly kept secret about the effectiveness of voice AI systems in the drive-thru. Secondary noises coming from the car are a real pain. “In previous versions of the technology, the AI agent would get confused by interfering speech,” said Umut Isik, CEO of...
Domino’s Partners with DoorDash to Expand Delivery Reach
Domino’s has entered into a partnership with DoorDash. The pizza giant will leverage DoorDash’s marketplace for ordering while continuing its delivery service through its own drivers. The pilot program is already underway in select locations, with a nationwide rollout...A TouchBistro Survey Underlines the Strength of Takeout and Delivery
Headlines about the restaurant industry last year were filled with gloom. Stories about inflation, wage pressures, consumer dissatisfaction. Things seemed bleak. But a new survey from TouchBistro shows consumers in 2025 are feeling better about restaurants, especially...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.