Black Box Intelligence Report Reveals Off-Premises Resiliency
We all know the narrative for the restaurant industry in 2024. Food costs up. Labor costs up. Traffic down. Operator morale challenged. Yet one area has been standing tall during the tumult: off-premises. “It’s been bucking the trend of what’s happening in the rest of...
The Key to Succeeding in Third-Party Apps? Mark Up Prices Less Than Competitors
Third-party delivery apps can be challenging for restaurants, but ‘they are essential today for restaurants to survive,’ said Craveworthy Brands founder and CEO Gregg Majewski. The markups required to cover costs of advertising on apps such as Uber Eats...
TouchBistro Survey Shows FSR Faith In Off-Premise
TouchBistro, the all-in-one restaurant management system, has been publishing its annual State of Restaurants Report for six years now. And in that time, which pre-dates the pandemic, Jackie Prange, vice president of marketing, says that this year’s data, which...
API Provider MealMe Validates B2B Play With $8 Million Round
In 2019, Matthew Bouchner and Will Said, two college friends from the Atlanta area, burst through the doors with MealMe, a food-delivery price comparison aggregator. But aggregators quickly became ubiquitous. So MealMe pivoted. More than once. It started by adding a...
Could Voice AI Be Your Most Effective Drive-Thru Cashier?
Andrew Charles, a senior restaurant analyst at TD Cowen, has seen the future of drive-thru. Rather, he’s heard it. “Voice AI is showing a check lift where it is being used today,” he told the audience at the Restaurant Finance & Development Conference. “The reason...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.