Chili’s Is the Talk of the Industry. Its Off-Premises Choices May Explain Why
If you talk to operators about their off-premises success, many of them will bring up the importance of curbside pick-up. Some see it as a key to their success. Not Chili’s. At the end of the first quarter in 2024 the brand jettisoned the practice. It was creating...
How Restaurants Can Win the Super Bowl
Super Bowl Sunday is about more than football. We all know this. It’s a feasting occasion worthy of the Roman Empire. Case in point. It’s been estimated that one in seven Americans will order takeout on Super Bowl Sunday. That’s 48 million people, or...
Profitability at Last? Global Delivery Platforms Path to Financial Sustainability
Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The long-awaited...
Announcing the 2025 Outstanding Operator Winners
Food On Demand is excited to announce the recipients of our second annual 2025 Outstanding Operator Awards! After combing through a wealth of nominations, our editorial team has selected 20 brands that are excelling in areas like off-premises operations and digital...
Franchisors Lean On Loyalty to Leverage Customer Data and Drive Sales
Gone are the days of relying on a highway billboard to bring in customers. “Now it’s about micro-targeting that specific message to the right person,” Olo General Manager Ray Gallagher said. “You can do that with marketing automation tools, because it’s always...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.