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Kea Introduces An AI Phone System That Can Be Set Up in One Hour

Kea Introduces An AI Phone System That Can Be Set Up in One Hour

by Adam Wahlberg | Mar 7, 2025 | Automation, News

Voice AI solutions for phone ordering aren’t exactly a new thing. Kea has been offering them since 2017. But back then it would take three to six months to get a voice-ordering interface up and running. Today it takes an hour. “It’s taken years of development effort...
Outstanding Operator: 7 Brew Coffee

Outstanding Operator: 7 Brew Coffee

by Bernadette Heier | Mar 5, 2025 | News, Outstanding Operators

  7 Brew Coffee is a Food On Demand Outstanding Operator.  The coffee chain, which also serves a range of smoothies, teas, lemonades, and energy drinks, keeps gaining popularity. Back in 2021, the brand had only seven locations in Arkansas; now it has more than...
Brizo FoodMetrics Is Helping Operators Not Freak Out Over Tariffs

Brizo FoodMetrics Is Helping Operators Not Freak Out Over Tariffs

by Adam Wahlberg | Mar 5, 2025 | News

The tariffs are here. Us with Canada, China, and Mexico, them with us. Will they create havoc for operators, who may need to absorb commodity cost increases? Maybe. Brizo FoodMetrics is helping operators move with the times. Brizo FoodMetrics gathers analytics from...
Outstanding Operator: Dave’s Hot Chicken

Outstanding Operator: Dave’s Hot Chicken

by Adam Wahlberg | Mar 4, 2025 | News, Outstanding Operators

Dave’s Hot Chicken is an Outstanding Operator. It is no mystery why Dave’s Hot Chicken is so attractive to private-equity firm Roark Capital, which announced last week its intentions to purchase it for roughly $1 billion. This is a franchise that in only its seventh...
Grubhub Lays Off 500 Employees After Wonder Integration

Grubhub Lays Off 500 Employees After Wonder Integration

by Bernadette Heier | Mar 4, 2025 | News

Grubhub announced on Feb. 28 that it’s laying off 500 employees as part of its integration with its new owner, Wonder. CEO Howard Migdal explained in an open letter that to “achieve our ambition, we must prioritize the right work and execute with speed and...
Demergers and Deals: Reshaping the Global Delivery Landscape

Demergers and Deals: Reshaping the Global Delivery Landscape

by Peter Backman | Mar 3, 2025 | News

Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The global...
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Outstanding Operators

Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.

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