Voice AI Surge Continues as More Restaurants Automate Ordering
The saga of fast-casuals increasingly adopting artificial intelligence continues. It seems almost daily, another restaurant is testing or implementing voice AI to take over phone and drive-thru orders. The reasoning remains consistent across the board, “to deal with...
Outstanding Operator: The Smoke Shop BBQ
Out of Boston, The Smoke Shop BBQ is the next Food On Demand Outstanding Operator. Pitmaster and owner Andy Husbands likes a challenge, and found plenty moving beyond his time as a successful, single-unit restaurateur into the world of barbecue with a focus on...
Cultural Navigation in Global Restaurant Delivery: Crafting Success Amid Diversity
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. In the dynamic world...
Stuart and UrbanPiper Partner to Accelerate Delivery
Stuart, a last-mile logistics company, has joined forces with UrbanPiper, a large integrations provider. This combined tech offering will be available throughout the UK, Ireland, and Europe with the goal of speeding up order time as well as delivery times. The...
Outstanding Operator: Chipotle
Chipotle is Food On Demand’s next Outstanding Operator. The fast-casual is being recognized for its innovation, consistently implementing new technologies and digital-forward formats to streamline operations. With over 3,300 restaurants today and no signs of slowing...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.