Reaction: Amazon Shuts Down Amazon Restaurants
After leading a $575 million investment into Europe’s Deliveroo last month, Amazon is shutting down its Amazon Restaurants arm later this month and effectively calling it quits on directly competing with the largest U.S. delivery brands including Grubhub, DoorDash,...
In Delivery, Sweetberry Bowls Tries All of the Above
With all the upheaval in the restaurant industry, the CEO of Sweetberry Bowls is having fun as a former tech guy who says he fell into foodservice. As Founder and CEO Desi Saran grows his franchised restaurant toward 20 locations and explores the full gamut of ghost...
Automated Call Answering to Boost Restaurant Sales
Think you’re busy? Consider the plight of QSR cashiers wearing headsets to answer calls while taking in-person orders and coordinating with the back of the house to expedite food. It’s not easy, and we’ve all been on the business side by calling in to place an order...
Amazon’s Unveils Star Wars-Style Delivery Drone
In its quest for product deliveries faster than a single day, Amazon’s Prime Air division unveiled a new delivery drone that can fly up to 15 miles on a charge and deliver packages under five pounds to customers in less than 30 minutes. Looking somewhat similar to a...
The Scary Amount of Plastic in Delivery
Packaging for delivery is key, and something the industry is making great strides in to keep food in a decent state during delivery, but the waste created by restaurant packaging is becoming a bigger and bigger issue. The New York Times recently published an article...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
