by Nicholas Upton | Jun 20, 2019 | Best Practices, Research, Third-Party Delivery
A new benchmark study of food delivery apps showed a lot of leaks between downloading and ordering. The good news is, app usage is growing. Research firm NPD Group announced that six in 10 digital restaurant orders are now done through an app. According to another...
by Tom Kaiser | Jun 20, 2019 | Finance, News, Research
Sweetgreen, the healthy fast-casual brand that’s widely considered an early adopter of tech in the restaurant space, is also thinking big with its purchase of Galley Foods, a Washington, D.C.-based meal-delivery service that uses organic ingredients in its...
by fodnews | Jun 20, 2019 | News, Research, Third-Party Delivery
According to a public health organization in Australia, wider availability of online restaurant meal delivery is negatively affecting its residents’ health. LiveLighter, an Australia public health education program, surveyed 2,000 people and found that ordering food...
by Tom Kaiser | Jun 12, 2019 | News, Research, Top Stories
After leading a $575 million investment into Europe’s Deliveroo last month, Amazon is shutting down its Amazon Restaurants arm later this month and effectively calling it quits on directly competing with the largest U.S. delivery brands including Grubhub, DoorDash,...
by Tom Kaiser | Jun 12, 2019 | Best Practices, News, Research
With all the upheaval in the restaurant industry, the CEO of Sweetberry Bowls is having fun as a former tech guy who says he fell into foodservice. As Founder and CEO Desi Saran grows his franchised restaurant toward 20 locations and explores the full gamut of ghost...
by Tom Kaiser | Jun 6, 2019 | Best Practices, Research, Top Stories
Think you’re busy? Consider the plight of QSR cashiers wearing headsets to answer calls while taking in-person orders and coordinating with the back of the house to expedite food. It’s not easy, and we’ve all been on the business side by calling in to place an order...