Cultural Adaptation in Global Food Delivery Platforms
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. Global food delivery...
Grubhub Taps Amazon Key to Simplify Delivery Access in Gated Communties
Grubhub and Amazon are working together to simplify deliveries to access-restricted residential buildings and gated communities. Grubhub couriers can use Amazon Key’s 1-Click Access tech to gain authorized entry to common areas without coordinating with staff or...
Delaget Offers Operators New Platform For Managing Delivery Data
In 1999, two Taco Bell operators, fed up with endless reports, begged their bosses at their parent company, Border Foods, for a better way to analyze their data. Tech wizards inside the company developed Delaget, a software reporting solution, which proved so useful...
Uber and Avride Are Bringing Delivery Robots and Autonomous Vehicles to City Streets
Austin, Texas, is known for many things: great music, tasty barbecue, bats under bridges. And soon, Uber Eats meals delivered by sidewalk robots. Uber and Austin-based robot and autonomous vehicle manufacturer Avride announced a multiyear partnership for delivery...
Survey Highlights Impact of Grocery Delivery on SNAP Recipients
DoorDash recently released findings exploring how online grocery is making a big difference for SNAP (Supplemental Nutrition Assistance Program) recipients in the U.S. According to a survey of over 2,400 SNAP recipients, 78 percent prefer using their benefits for...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.