Chick-fil-A is the latest to join the “rethinking restaurants” trend among fast food hubs. The chain opened its first drive-thru-only restaurant packed with gadgets and gizmos. The new design mirrors Taco Bell’s test concept, Taco Bell Defy, which debuted in Brooklyn...
There are noble souls who insist that time stuck in traffic doesn’t bother them. That they can blissfully enjoy the time listening to podcasts. These are annoying people. For the rest of us, it’s aggravating. And for restaurants, it’s money lost. The...
There is this perception in pop culture that we all want to interact with robots. Maybe it stems from R2-D2 in Star Wars. That was an adorable robot. Don’t we all want to hang out with an android bestie? No. Not really. If one comes to drop off your restaurant order,...
Yoav Levy says it’s time to take the guesswork out of assessing food freshness. As co-founder and CEO of Evigence, he envisions the “death of the date code” in the food service industry, thanks to the company’s innovative tracking technology. Evigence develops...
For a while after the pandemic, quick-service restaurants (QSRs) were rolling right along. Many raised prices in 2021 and 2022 and consumers, who were excited to have stores available again, were happy to oblige. QSRs: “We’re open!” Consumers: “We’re delighted!” It...
The way Cynthia Hollen sees it, the next disruptive technology isn’t ChatGPT or facial recognition. It’s your dashboard. Hollen, CEO of Mavi.io, which offers a platform for in-car retail commerce called OnMyWay, delivered a Knight Rider vision for the future at...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.