A Behind the Scenes Look at the Robot-Run Restaurant CaliExpress by Flippy
CaliExpress by Flippy bills itself as the world’s first fully autonomous restaurant. The fast-food restaurant, operated by Miso Robotics in Pasadena, California, is an hour’s drive from my home, so I set out after the July 4 holiday to check out the pop-up eatery. At...
Level Up Your Loyalty, Exploring Gamification in Restaurants
Is gamification in the metaverse poised to become the next frontier for restaurants to attract consumers? Paul Barron, CEO of Rever Networks, a blockchain and Web3 consulting service, thinks yes. He sees it as “the next evolution of what we know as a loyalty system...
Moto Pizza Sets Stage for Restaurant Automation
Moto Pizza Founder Lee Kindell is no stranger to automation. Kindell opened the Seattle-based pizza hub three years ago and has since tested and implemented various forms of robotics. It all started when he hurt his arm and used an automated dough mixer. Hesitant at...
The Great Dining-Room Rethink Continues
For a fast-casual chain that offers old-fashioned fare, Potbelly also has a taste for the modern. Last year, it launched Potbelly Digital Kitchen, an in-store tech platform that optimizes online order processing. And now it’s toasting the bread even more with a sleek,...
How Franklin Junction is Redefining Ghost Kitchens Amidst Industry Challenges
Ghost kitchens flourished during the pandemic as they capitalized on the increased demand for doorstep delivery when restaurants had to shutter dining rooms. Major national chains such as Wendy’s, Burger King, Popeyes, and Chick-fil-A enthusiastically embraced the...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.