The Latest News
Zipline’s CEO Talks Drones and the Future of Restaurant Delivery
At RFDC, Zipline’s CEO and co-founder shared how drones built to deliver blood in Rwanda now drop burritos in Dallas and why Greg Flynn sees it as the future of delivery.
White Castle Refreshes Century-Old Design With Modern Prototype
Called “White Castle of Tomorrow” the new design puts an emphasis on off-premises and technology.
Wingstop Bets on New Loyalty Program and Smart Kitchen to Boost Sales
Wingstop launched its first-ever loyalty program and is rolling out its AI-powered Smart Kitchen across stores.
AI is Transforming Restaurant Discovery
AI features from groups like Yelp and others are blending reviews, visuals, and social response tools to reshape how guests decide where and what to eat.
Waffle House Introduces Late-Night Delivery and Night Owls Rejoice
You can now have a pecan waffle delivered to your door at 4 a.m.
Qu Develops Smarter Kitchen as Restaurants Prioritize Tech Stacks
Qu is rolling out new equipment for the back of the house with the intention of creating smarter kitchens. This comes as restaurants are looking to consolidate tech stacks, make kitchens more efficient and prioritize first-party ordering.
A New Survey Confirms Off-Premises Prominence
Three out of four transactions these days are for consumption away from the restaurant.
Outstanding Operator: Cava
The brand has seen rapid growth and continues to innovate. From offering a robust, easy app experience to AI video tech that monitors ingredient levels in real time.
Outstanding Operator: Sal’s Pizza
The iconic East Coast brand is in its 35th year of serving three-pound pizzas. Partnerships with DoorDash and Paytronix are part of its secret sauce.
Seamless Used To Rule the Delivery Game in NYC. Now It’s Back.
Grubhub is relaunching Seamless after putting it on the back burner.
Coco Robots Now Deliver for DoorDash in LA and Chicago
Customers may have a Coco delivery bot assigned to their order from one of hundreds participating merchants via the DoorDash app.
Sizl Wants To Deliver Chicken Kyiv To Your Door
The dark kitchen with the Ukrainian roots is finding that consumers will order hearty Eastern European food.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Sharebite Raises Additional $39M in Series B
Corporate food ordering platform Sharebite raised another $39 million through a Series B.
Research
Square Survey Explores 2022 for the Restaurant Industry
The 2022 Future of Restaurants Survey Identifies trends in automation, labor, payments and more.
The Deliverers
DoorDash Tackles Delivery Fraud with New Updates
To address delivery fraud, DoorDash is requiring some customers to enter a PIN upon order retrieval.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
McDonald’s Rolls Out Cash Accepting Kiosks, as Labor Costs Rise
The adoption of kiosks trend continues industry-wide. And now, the Golden Arches have launched cash-accepting kiosks that dispense change.