The Latest News
1PL or 3PL? A Question For the Soul of Delivery
As global markets shift and technologies evolve, restaurants face a defining choice between control, convenience, and identity.
HungryPanda Is the America Whisperer for Chinese Brands
The largest delivery platform in Asia is helping Chinese restaurants open locations in the U.S.
When You Call Via 313 For Pizza You Will Speak With a Friendly AI Agent
The Detroit pizzeria is seeing a lift throughout its system by letting AI handle its phone orders.
Opus Training Can Provide Answers To Staff In Nine Seconds
The era of just-in-time training is here and it has the potential to become a key profit center.
Mellow Mushroom Modernizes with Digital Tools and New Prototype
The chain is embracing digital transformation with upgraded kitchen operations and new off-premises efficiency.
Medallia Knows What Consumers Will Pay For Delivery
Its latest survey results show how powerful brand loyalty can be.
Taco Bell Adds Photo Booth in Drive-Thru for Super Bowl
Taco Bell’s Live Más Drive-Thru Cams campaign lets customers pose for a chance to appear in its 2025 Super Bowl ad.
Toast Shifts to Uber Eats Direct as Primary Delivery Partner
Toast is switching to Uber Eats Direct as its primary delivery option, offering lower fees for restaurants.
Tony Illes Has Made 9,197 Third-Party Deliveries, Now He Delivers On His Own
A Tony Delivers app is launching soon and expansion into multiple cities may follow.
How Pickpad Aims to Solve Restaurant Pickup Chaos
Pickpad is streamlining restaurant pickups with smart pads that aid in accuracy and efficiency.
Sweetfin Finds Sweet Spot With Delivery Exclusivity
The poke bowl concept employs a one-provider off-premises strategy as a way to keep costs down and profits up.
Pizza Hut Unveils “Digital-Forward” Design with Drive-Thru
The new Plano, Texas location features a drive-thru, heated pickup cabinets, and kiosks.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Ghost Financial Gives Financial Tools to Ghost Kitchens, Restaurants
Ghost Financial is emerging from stealth mode to provide a “comprehensive financing and business services platform” for ghost kitchens and other restaurant startups.
Research
“No Touching!” at Futuristic Burger King Prototypes
Burger King released renderings for its next-generation stores that have no dining rooms, a small-scale solar panel farm and countless ways for off-premises orders to reach delivery drivers or customers who either walk up, use any one of three drive-thru lanes or park...
The Deliverers
A Global Look at the Drive Towards First-Party Delivery
As the restaurant industry continues to evolve and adapt, the shift towards first-party delivery is becoming increasingly prominent, and is reshaping the global delivery landscape.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Starship Delivery Bots Head to New U.S. Campuses
Georgia Tech and University of New Mexico are among the new schools gaining Starship’s robotic deliveries.