latest posts

Del Taco Opens First Fresh Flex Store

By Tom Kaiser | January 27, 2022

Del Taco opened its first Fresh Flex store that puts third-party delivery and customer pickup front and center with dedicated drive-thru lanes.

Uber Beefs Up West Coast Alcohol, Grocery Delivery

By Tom Kaiser | January 27, 2022

Uber announced a partnership with Smart & Final Stores to expand its on-demand and scheduled grocery delivery to customers on the West Coast.

Muncho Cooking Pizzas During the Delivery

By Tom Kaiser | January 20, 2022

Muncho, an early-stage pizza delivery startup in Philadelphia, is using oven-equipped vans to cook pizzas while en route to customers’ houses. With plans to add more advanced cooking tech and an owner-operator model to scale up to additional neighborhoods, early trials are attracting repeat customers and thrilling them with steaming-hot pizzas that can arrive in less than 10 minutes. Founder Adam Chain, who graduated from Pennsylvania State University with an economics degree in 2015, said Muncho’s genesis came from ordering a pizza during the halftime of a football game—and it […]

Serve Robotics Launches First Level 4 Self-Driving Delivery Robots

By Tom Kaiser | January 20, 2022

Serve Robotics has deployed robots that are the first autonomous vehicles to complete commercial deliveries at Level 4 autonomy.

7-Eleven Launches Delivery Subscription

By Tom Kaiser | January 20, 2022

7-Eleven has launched a new subscription delivery service that waives delivery fees on more than 3,000 products.

Cuboh Gears Up for Digital Product Launches, Overseas Expansion

By Arthur Robert | January 20, 2022

Delivery integration firm Cuboh spent 2021 “with its head down” building and testing new products, and has plans to launch many of them in 2022.

New ClusterTruck Model: Smaller, More Automated

By Nicholas Upton | January 20, 2022

Ghost kitchen operator ClusterTruck has a new model designed to help the company fill in existing markets and quickly scale new ones. ClusterTruck has been operating since 2016, founded on the principle of vertical integration. It controls the order platform, the cooking and the drivers through a single end-to-end software platform. When the company first started scaling up, founder and CEO Chris Baggott said the toughest aspect of the business was getting brand recognition in new markets. In Indianapolis, the company headquarters, a busy lunch hour for the home-town company […]

Gopuff Extolls the Power of First-Party Operations

By Nicholas Upton | January 20, 2022

When the food-on-demand space exploded into the mainstream, it was initially a software play. Aggregators and delivery providers sought to have the fewest hard assets as possible, even eschewing employees in favor of the burgeoning gig-work industry. Gopuff SVP of Business Daniel Folkman said company founders Rafael Ilishayev and Yakir Gola started the company in 2013 with almost the opposite way of thinking. And they didn’t take any venture capital with scale-at-all-cost strings attached. “We spent those first years thinking through how we would make the business work if we […]

After Mega-Investment, ezCater Shifts Strategy, Plans IPO

By Tom Kaiser | January 13, 2022

After a $100M investment, ezCater is more efficient than ever and planning an eventual IPO.

Uber Eats’ Head of Dark Kitchens Joins C3

By Tom Kaiser | January 13, 2022

Pasha Mehran, formerly Uber Eats’ head of dark kitchens, joined C3 as chief strategy officer.