latest posts

Staffing Challenges, Better Tech Drives Voice AI Surge

By Nicholas Upton | June 16, 2022

You’ve seen the news; so-and-so brand is rolling out a new voice AI to make things easier on the phones or in the drive thru. What started as a trickle of tests of novel technology have become a meaningful trend. Today, there are no less than a dozen voice AI companies targeting the restaurant space with the promise of automating away the need to take phone or drive-thru orders. Valyant AI was among the first to make waves in the restaurant space, as we explored in a webinar series. Founded […]

Zalat Pizza and the Legend of Uber’s First Restaurant Partner

By Nicholas Upton | June 16, 2022

Zalat Pizza founder Khanh Nguyen is a self-professed pizza zealot. Once a lawyer, a tech founder and then a pizza-pie innovator, he’s exceptionally focused on making some of the very best pizzas in the Dallas area. He also thinks of himself as the very first restaurant to partner with Uber. “We have a lot of pizzas and that’s all we do. Our one appetizer is a pizza. We don’t even want to take the time to do a fountain soda, that will take some time and effort. So we just […]

From Rocket Science, a Delivery Packaging Revolution

By Tom Kaiser | June 9, 2022

A homegrown invention from a rocket scientist claims to solve the problem of condensation buildup in delivery packaging.

Uber’s New Nationwide Shipping Takes on Goldbelly

By Tom Kaiser | June 9, 2022

Uber has launched a nationwide shipping program to get consumers across the country whatever they’re craving, whether it comes from NYC, Miami or LA.

Marketing Your Restaurant on Third-Party Platforms

By Matthew Liedke | June 9, 2022

Third-party platforms bring plenty of new tools to the table, but industry leaders at FODC said fundamentals remain the most important.

Lunchbox Acquires Enterprise Ordering Provider NovaDine

By Tom Kaiser | June 9, 2022

Lunchbox is adding to its portfolio of online ordering, delivery integrations and multi-channel marketing with the acquisition of NovaDine.

BentoBox Adds New Clover Payment Solution

By Tom Kaiser | June 9, 2022

BentoBox has launched a new Payments product that’s enabled through an integration with Clover.

Zoomo Unveils ‘Moped Killer’ Delivery e-Bike

By Tom Kaiser | June 9, 2022

Zoomo released a prototype for its latest delivery-specific model the company is calling a “moped killer.”

Subway Relaunches Catering with ezCater

By Tom Kaiser | June 9, 2022

Subway has relaunched its catering program and is now one of the largest catering providers on the ezCater marketplace.

Dexai ‘Robotic Sous Chef’ Scaling Up with Flexible Robotics

By Nicholas Upton | June 8, 2022

  A robotic food-assembly robot from Dexai is looking for some new kitchens with flexibility as a key focus.  Essentially, the robot dubbed Alfred is a food safe-certified robotic arm on a cart. It can sit in front of a row of hotel pans of ingredients, and uses traditional kitchen utensils like scoops and tongs. The first iteration available now is for food assembly, and it assembles dishes like salads and grain bowls.  Alfred is also joining the U.S. Armed Forces. Back in February, Dexai won a 10-location contract with […]