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Operators Bring Digital Off-Premises Mindset Indoors

By Nicholas Upton | March 3, 2022

As diners return to indoor dining they’re bringing with their newfound desire for the digital restaurant. Similarly, operators who embraced digital with a sliver of desperation early on have seen the value and are now eagerly bringing new digital tools inside. Ziosk, a device and logistics provider known historically for tabletop devices, did a lot of work to embrace off-premises. The company helped partners bring their server tablets and tools outside to cater to curbside customers. For some partners, that was the entry point into a major digital push. “We […]

Big Brand Management Talks Ghost Kitchens and Geographic Shifts

By Arthur Robert | March 3, 2022

The rise of off-premises dining opened up a world of geographic possibilities for restaurants. For some, it’s meant getting into cities. For others, it’s meant getting out of them.

Olo to Acquire Omnivore

By Nicholas Upton | February 24, 2022

Enterprise digital order logistics firm Olo (NYSE: OLO) announced it would acquire Omnivore, a platform that allows restaurants to plug in a huge variety of technologies into their point of sale. The announcement came midway through Olo’s fourth-quarter earnings call. Olo founder and CEO Noah Glass said Omnivore would help restaurants become the digital enterprises they want to become. “Restaurant brands are telling us they want to operate as one digital business. They are pulling us into payments and on-premise opportunities. And in order to accelerate the restaurant’s ability to […]

Grubhub Going Big in Ultra-fast Grocery with Buyk Partnership

By Tom Kaiser | February 24, 2022

Grubhub entered the grocery category through a new partnership with Buyk, the New York-based grocery service promising deliveries within 15 minutes.

Delivery Is An ‘Extension’ of a Restaurant’s Brand

By Arthur Robert | February 24, 2022

Supper London sees itself as more than a simple delivery service. It caters to the needs of high-end restaurants by extending the quality of their food and hospitality to customer homes, and has big dreams of becoming international luxury delivery service.

DoorDash Inks 30-Minute Grocery Delivery Deal with Albertsons

By Tom Kaiser | February 24, 2022

DoorDash introduced express grocery delivery service with Albertsons Companies, unlocking groceries in less than 30 minutes from more than 300 grocery stores.

Partnerships Abound for ASAP, Jamba, JustKitchen and the DoD

By Nicholas Upton | February 24, 2022

Four notable partnerships show continued growth and innovation from across the Food On Demand space. Waitr is expanding a partnership with virtual kitchen and order logistics firm Nextbite; Jamba is rolling out more automated smoothie bars from automation partner Blendid and the Department of Defense is piloting a “robotic sous chef” on military bases; and JustKitchen is preparing food for 7-Eleven. ASAP (Waitr) deepens partnership with Nextbite Third-party delivery network Waitr—now ASAP after a recent rebrand—inked a deal with Nextbite to add even more virtual restaurants to its network. The […]

Apex, Kitchen United Expand Ghost Pick-Up Options

By Nicholas Upton | February 24, 2022

Customers of Kitchen United will have more robust pick-up options thanks to a new partnership with Apex Order Pickup Solutions. Apex, the provider of contactless cubby-based pickup lockers with 5,000 outlets, will expand its partnership with the shared-kitchen provider. Kitchen United announced plans to have self-serve automated food lockers in two locations: Garden City, New York, and Torrance, California. The lockers are positioned to amplify the Grab Go Eat concept. Pickup has been a special proclivity for Kitchen United since its first location in Pasadena, California. The lockers will be […]

DoorDash Now Offering Cash Advances To Restaurants

By Arthur Robert | February 17, 2022

Eligible restaurants can now receive a cash advance from DoorDash. The company is leveraging its unique insight into restaurant cash flows to provide a simple and convenient capital source.

White Castle Set to Roll Out 100 Flippy Robots

By Nicholas Upton | February 17, 2022

The Flippy robotic army is growing through an expanded deal with quick-serve burger giant White Castle. Miso, the company that developed Flippy, announced the burger chain would implement the robotic arms in 100 standalone locations across the country. White Castle initially partnered with Miso in July of 2020, expanding that single-location pilot to 10 locations in fall of 2020 and then upgrading to Flippy 2 in fall of 2021. The second iteration of the device mounts the robotic arm on a wall to be more efficient and space saving as […]