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Outstanding Operator: Freddy’s Frozen Custard & Steakburgers

By Adam Wahlberg | February 18, 2025

The brand’s blend of new-tech innovations and old-school customer service is paying off with rapid growth and close to a billion dollars in annual systemwide sales.

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Outstanding Operator: Big Chicken

By Bernadette Heier | February 12, 2025

Big Chicken’s operational strategies, from menu tweaks to tech partnerships, fuel its rapid growth and adaptability in a shifting market.

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DoorDash Shares the 50 Most Loved Restaurants On Its Platform

By Adam Wahlberg | February 12, 2025

Love springs eternal on DoorDash’s Most Loved platform and no more so than for these 50 restaurants.

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Yum Brands Launches AI-Powered Platform to Centralize All Tech

By Bernadette Heier | February 12, 2025

This will help brands like Taco Bell, KFC, and Pizza Hut streamline operations by consolidating all tech into a one-stop shop management platform.

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Outstanding Operator: Potbelly

By Adam Wahlberg | February 11, 2025

Potbelly rolled out tech innovations and off-premises strategies that are paying off big.

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Wings Etc. Tackles the Super Bowl and Targets Off-Premises Growth

By Adam Wahlberg | February 10, 2025

How did the brand prepare for the one-day sales explosion that was the Super Bowl? Carefully. And with the help of technology.

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Olo Teams with FreedomPay to Enhance In-store Payments

By Bernadette Heier | February 6, 2025

Olo Pay expands in-store payment capabilities, giving brands more access to unified transaction data.

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Chili’s Is the Talk of the Industry. Its Off-Premises Choices May Explain Why

By Adam Wahlberg | February 5, 2025

Not trying to be everything to everyone and focusing on what it excels at seems to have raised its ceiling. That and becoming a TikTok sensation.

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How Restaurants Can Win the Super Bowl

By Adam Wahlberg | February 4, 2025

Patrick Mahomes isn’t the only one looking to be a big winner on Sunday.

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Uber Partners With Delta for Redemption Program

By Adam Wahlberg | February 4, 2025

Delta leaves Lyft at the gate and welcomes Uber to the skies.

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