latest posts

Fantuan Leans on Authenticity to Compete in Delivery Space

By Hans Lammeman | December 9, 2025

North America’s largest Asian food delivery platform leans into niche and finds an audience among immigrant and international student populations.

Holiday Season Drives Third-Party Delivery Demand

By Hans Lammeman | December 8, 2025

Christmas and surrounding holidays drive a significant spike in deliveries, causing adjustments for drivers, restaurants and 3PD platforms.

Taco John’s Taps Bikky to Guide Marketing and Menu Strategies

By Bernadette Heier | December 8, 2025

Taco John’s is leaning deeper into data as it looks to better connect its corporate team with longtime franchisees.

CookUnity Scales Up with $250M in Funding, Connecting Chefs to Home Diners

By Bernadette Heier | December 3, 2025

The latest funding will help grow the chef-to-consumer model, helping chefs reach more customers and deliver meals in the U.S. and Canada.

Starship, Uber Partnership to Impact Food Delivery on Global Scale

By Hans Lammeman | December 3, 2025

Collaboration to quadruple world’s largest robot delivery fleet, launch automated services in U.K. before 2026

Walmart Expands Wing Drone Service in Atlanta

By Bernadette Heier | December 3, 2025

Six Walmart stores in the Atlanta Metro area will soon send orders soaring straight to customers’ yards.

How Satisfactory Are Customer Surveys?

By Hans Lammeman | December 3, 2025

Recent research shows flaws, benefits of customer satisfaction surveys.

Culver’s Capitalizes on Loyalty Craze with New Program

By Hans Lammeman | December 2, 2025

“Delicious Rewards” offers guests benefits for their purchases as customers grow increasingly hungry for loyalty programs.

Coco Robotics, Shake Shack Roll Out Autonomous Delivery Partnership in Chicago

By Hans Lammeman | December 2, 2025

Partnership expands robot deliveries in the Windy City, with additional growth in Chicago and beyond on the horizon.

Firebirds’ Take-home Holiday Meal Packages Drive Major Lift

By Bernadette Heier | November 26, 2025

Ready-made holiday feasts are driving big demand, early preorders, and incremental sales.