latest posts

2025’s Most Impactful Food and Technology Stories

By Hans Lammeman | January 8, 2026

From multi-billion dollar mergers to the adoption of AI fry cooks, 2025 proved a pivotal year for the foodservice and technology industries.

Incentivizing Loyalty: Restaurant Brands Personalize Promotions

By Hans Lammeman | January 7, 2026

From high-value sweepstakes prizes to donations benefiting nonprofits, restaurant brands start the year with creative approaches to incentivizing loyalty programs.

Starbucks Brings Brand to ‘Beast Games’ Season 2

By Bernadette Heier | January 7, 2026

The coffee chain teams up with YouTube star MrBeast to engage Gen Z fans through an experiential campaign.

New California Law Impacts 3PD Transparency, Refunds and Courier Protections

By Hans Lammeman | January 7, 2026

California’s Assembly Bill 578 took effect Jan. 1, expanding customer refund requirements, fee transparency and delivery worker protections for food delivery platforms in the nation’s most populous state.

2026 Restaurant Predictions and the Rise of Digital Hospitality

By Bernadette Heier | January 6, 2026

As restaurants head into 2026, operators are rethinking how hospitality shows up beyond the four walls.

Chick-fil-A Leans into ‘Newstalgia’ for Milestone Anniversary

By Hans Lammeman | January 5, 2026

America’s third-largest QSR company celebrates eight decades of business by fusing retro appeal with modern twists. Sweepstakes offers 3,000 customers “Chick-fil-A for a year.”

Olo Acquires Spendgo to Expand Platform with Loyalty

By Bernadette Heier | December 22, 2025

Olo Loyalty will help restaurant brands drive repeat visits, deepen guest relationships, and drive more profitable traffic

Forecasts Anticipate Transformative Decade Ahead for Fully Automated Restaurant Market

By Hans Lammeman | December 22, 2025

With demand for contactless dining experiences increasing and kitchens already turning to robots, the fully automated restaurant market is poised to grow to $6.7 billion by 2033, according to industry research.

Immigration Crackdown Impacts Restaurant Operations, Delivery Services Nationwide

By Hans Lammeman | December 22, 2025

From raids prompting staff shortages and temporary restaurant closures in New Orleans to stores turning to free delivery for concerned consumers on the East Coast, restaurants are adjusting operations in response to the immigration crackdown.

CookUnity Offers a New Video-First Food Ordering Experience

By Bernadette Heier | December 22, 2025

The move brings video storytelling directly into CookUnity’s ordering experience, giving subscribers a new way to engage with chefs and their food before placing an order.