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Poll of the Week March 19, 2026

By fodnews | March 13, 2026

The Duopoly Endgame: What Happens When Every Market Has Only Two Platforms

By Peter Backman | March 13, 2026

As global delivery markets consolidate, a look at other industries offer insight.

Outstanding Operator: Tono Pizzeria + Cheesesteaks

By Bernadette Heier | March 12, 2026

Tono Pizzeria + Cheesesteaks has grown from a single pizza concept into a portfolio of restaurant brands across Minneapolis and St. Paul, Minnesota, built around authentic family recipes and a strategy of meeting guests wherever they choose to dine.

Automated Tea System Looks to Shake Up Tea Industry

By Hans Lammeman | March 11, 2026

Following its initial deployment through an exclusive partnership with QuikTrip, Appliance Innovation announced the expanded availability of Automated Fresh-Brew SimpliciTea system. Company executives claim the technology addressed issues that have long plagued hot tea sales. 

Burger King Tests AI Headsets That Measure Worker Friendliness

By Bernadette Heier | March 11, 2026

The tool, part of the BK Assistant platform, listens to customer interactions and identifies hospitality phrases such as “welcome to Burger King,” “please,” and “thank you.”

Outstanding Operator: Cheba Hut

By Hans Lammeman | March 11, 2026

Cannabis-themed sandwich chain Cheba Hut embraced tech to light a fire under delivery sales, its catering program and customer loyalty initiatives.

NYC Delivers Trash Reform with 3PD

By Hans Lammeman | March 10, 2026

With new trash bin requirements rolling out across the city, the NYC Sanitation Department announced official bins are available for delivery via Instacart, DoorDash and Uber Eats.

Polling Finds Pushback Against State-Imposed Delivery Fees

By Hans Lammeman | March 5, 2026

As several state legislatures weigh whether to implement new delivery-related taxes, recent polling of restaurant and retail industry managers and owners found widespread concern about the potential impact of such fees.

Outstanding Operator: El Torito

By Bernadette Heier | March 5, 2026

El Torito brings its bold Mexican flavors beyond the dining room through pickup, delivery, catering, and its food truck, with technology and targeted marketing driving off-prem growth.

Olo Debuts its First Consumer Digital Ordering App

By Bernadette Heier | March 4, 2026

Restaurant technology platform Olo launches a “second-party”, zero commission app as an alternative to third-party delivery services.