latest posts

Outstanding Operator: Cheba Hut

By Hans Lammeman | March 11, 2026

Cannabis-themed sandwich chain Cheba Hut embraced tech to light a fire under delivery sales, its catering program and customer loyalty initiatives.

NYC Delivers Trash Reform with 3PD

By Hans Lammeman | March 10, 2026

With new trash bin requirements rolling out across the city, the NYC Sanitation Department announced official bins are available for delivery via Instacart, DoorDash and Uber Eats.

Polling Finds Pushback Against State-Imposed Delivery Fees

By Hans Lammeman | March 5, 2026

As several state legislatures weigh whether to implement new delivery-related taxes, recent polling of restaurant and retail industry managers and owners found widespread concern about the potential impact of such fees.

Outstanding Operator: El Torito

By Bernadette Heier | March 5, 2026

El Torito brings its bold Mexican flavors beyond the dining room through pickup, delivery, catering, and its food truck, with technology and targeted marketing driving off-prem growth.

Olo Debuts its First Consumer Digital Ordering App

By Bernadette Heier | March 4, 2026

Restaurant technology platform Olo launches a “second-party”, zero commission app as an alternative to third-party delivery services.

Apex Lockers Start Winning Big in Casino Market

By Hans Lammeman | March 4, 2026

Apex Order Pickup Solutions enters the casino market with two locker systems at eateries located within Yaamava’ Resort & Casino at San Manuel in California

Can Robots Help Pizza Franchises Stay Competitive?

By Matthew Liedke | March 3, 2026

Delivery robots, automated saucing and the injection of AI into the ordering process are a few of the ways in which pizza franchises are working to modernize operations. Brands including Little Caesars, Donatos and Pizza Guys are making tech investments with consistent execution and improved efficiency in mind.

Olo Chooses Linked Eats as 3PD Profitability Partner

By Hans Lammeman | March 3, 2026

Olo selected Linked Eats, a platform that manages more than 40,000 storefronts, as its preferred third-party delivery profitability partner. 

Outstanding Operator: Bushfire Kitchen

By Hans Lammeman | March 2, 2026

A solid and diverse foundation of tech partners is at the center of Bushfire Kitchen’s approach to streamlining operations and, ultimately, expanding the family-owned brand’s footprint. 

London Fintech Startup Alpa Secures $3.5M in Pre-Seed Funding

By Hans Lammeman | February 26, 2026

The $3.5 million raised in a pre-seed round is slated to strengthen Alpa’s core product and engineering capabilities. The startup’s cofounders bring experience from Deliveroo, Taster, and Vestiaire Collective.