The Detroit-style pizzeria headquartered in the Lone Star State is reaping the benefits of significant investments into its off-prem operations. From an AI voice agent to 3PD partnerships, Via 313 looks to tech to service customers beyond the restaurant.
With 78 percent of orders off-prem, Buona puts convenience, quality, and personalized experiences at the center of its strategy.
The food delivery platform will absorb delivery and service fees on orders over $50, a revenue stream that brought in more than $1 billion across the category last year.
As DoorDash expands into new markets, its strategies for subscriptions, advertising, and merchant tools could reshape how restaurants connect with customers worldwide.
Fast-casual sushi concept tailors tech stack around guest experience. With seven locations across Ohio, FUSIAN relies on guest feedback to guide off-prem operations.
By Hans Lammeman
Collaboration enables retailers to sync brick-and-mortar inventory with Instacart Marketplace, and Instacart Business becomes a procurement partner for Toast restaurant locations.
The brand’s new loyalty program intentionally strays from the standard points-and-tiers model, instead offering mystery rewards and monthly freebies. Brand leaders say the approach reduces friction for customers.
The brand surpasses 200 locations, riding the momentum of a decade-old bet on technology. TMAD anticipates another year of expansion in 2026, with 54 restaurants slated to open.
From McNugget Caviar kits to free weddings at Denny’s, restaurant brands are thinking outside the box to attract lovebirds this Valentine’s Day.
Michigan restaurant chain leans on tech to expand off-premises operations while maintaining 55-year-old legacy.
