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Bolt Bikes Lands Investment, Rebrands as Zoomo

By Tom Kaiser | September 9, 2020

Bolt Bikes, the e-bike manufacturer that’s focused on the delivery market and led by a former Deliveroo exec, announced it landed an eight-figure investment designed to help it expand operations in the United States, while also moving into new categories globally. Along with the capital raise, the Australia-based startup is also rebranding with a new name, Zoomo. The Australian Clean Energy Finance Corporation (CEFC) led the capital raise with a $5 million USD equity investment. Equity investment from Hana Ventures and existing investors Maniv Mobility and Contrarian Ventures, together with […]

Restaurant Delivery Programs Go Native

By Laura Michaels | September 9, 2020

Native delivery has emerged as one of the biggest themes of the year, said Food On Demand Editor Tom Kaiser, as restaurant operators seek to improve the economics of delivery and maintain more control over the experience. “The economics of third-party delivery are much different when it’s 10 or maybe 20 percent of your restaurant’s overall volume,” said Kaiser. “When it’s such a small portion of the total, paying 30 percent, give or take, for the marketing and actual deliveries is a great solution for reaching new customers and raising […]

Foodski Delivers to Boaters Adrift at Mealtime

By Nancy Monroe | September 9, 2020

Drones was the original idea for delivering meals to boaters on White Bear Lake in Minnesota’s Twin Cities, but “I thought that wouldn’t work with people who had a couple of drinks,” said Dylan Dierking, founder of Foodski, a jet ski delivery service, most likely “the drones would end up in the water.” A dingy with a motor was also rejected, “because the food would be bumping around too much and you can’t have the food spilling, especially from nicer restaurants,” the University of St. Thomas junior said. And if […]

Key COVID Insights from Third-Party Platforms

By Nicholas Upton | September 9, 2020

  In the hour-long Deep Dive panel during the Food On Demand Conference, leaders within the four major third-party networks shared some critical insights about the space. To see the whole panel and soak up all everything they discussed as well as many other great panels, head over to the conference page to watch the recorded sessions (registration required) or see our conference coverage here. There was a lot to cover but how things have evolved through the COVID-19 pandemic was a top topic and there were a lot of […]

Answering Outstanding FODC Questions

By Tom Kaiser | September 3, 2020

Now that the dust has settled from this year’s Food On Demand Conference, we reached out to our moderators and panelists to answer any outstanding audience questions we weren’t able to cover during the live Q&A sessions. If you have any additional questions for us or individual panels, please send them my way at [email protected].   Tracking the Shift in Consumer Expectations NA: I find that the older demographic thinks about food tampering more than other age groups.  Sam Acuna, Gallup: With safety concerns today and other liability in general, […]

The Local Culinary Launches as First Ghost Kitchen Franchise

By Laura Michaels | September 3, 2020

Fifty restaurant brands in one kitchen. That’s the model The Local Culinary launched last year in Miami, which is now calling itself the first ghost kitchen franchise to hit the market. The company finalized its franchise disclosure document earlier this month and is seeking first to work with restaurant owners who are fighting to stay in business during the coronavirus pandemic, said founder Alp Franko. These owners, he continued, are dealing with limited dine-in service and other restrictions, and many aren’t equipped to simply convert their concepts to a delivery […]

Brinker, DoorDash Detail Strides in Delivery Partnership

By Laura Michaels | September 3, 2020

About 18 months ago, Brinker International had something like 50 delivery partners across its 1,600-plus Chili’s and Maggiano’s locations, didn’t want to sign an exclusive deal with a third-party delivery service and didn’t even believe in the incrementality of delivery. That’s how Toby Espinosa, VP of business development at DoorDash, remembered it as he recounted the first meeting between the two companies “in a conference room that the sun has never seen” at DoorDash’s San Francisco office. Despite that inauspicious start, the groups emerged from that meeting with a shared […]

Will Tech Torpedo the Human Element? FOD Panel Says No

By Beth Ewen | September 3, 2020

The talk was all tech at the Restaurants of the Future panel at the virtual Food On Demand Conference. But Editor Tom Kaiser ended with a “sentimental” question for the panelists. Does all the technology take the human element out of the dining experience? “Am I getting a little too emotional to be worrying about that sort of thing?” he asked about an experience where you’re picked up by your driverless Uber and whisked to the restaurant where there’s no line, and they already know what you want to eat […]

Uber Eats Rolls Out Sponsored Restaurant Listings

By Tom Kaiser | September 3, 2020

Uber Eats is rolling out a new way for restaurants in the U.S. to promote themselves through its new Sponsored Listings feature that marks the company’s first advertising format for restaurants on the platform. This new marketing push also includes promotions as well as new loyalty programs that have already attracted more than 36,000 restaurants. Along with the sponsorship news, Uber Eats also announced $25 million in marketing credits to qualified U.S. restaurants. Restaurants can set up Sponsored Listings in their Uber Eats dashboards, which allows them to set an […]

Qu Partners with Franklin Junction on Host Kitchens

By Tom Kaiser | September 3, 2020

We recently posted the story about Franklin Junction, which is bringing virtual brands into Ruby Tuesday kitchens that have excess capacity to power off-premises orders. As NRD Capital spins up the “host kitchen” concept, it has partnered with Qu to aggregate digital orders from third-party delivery companies. Franklin Junction and Qu are leveraging their respective restaurant and technology expertise in launching what it calls a first-of-its-kind marketplace “driven by fast, efficient ordering and omni-channel commerce capabilities.” The new partnership gives restaurants the ability to quickly and easily manage orders through […]