I don’t think the general public realizes how many things are now available via delivery. I should know, because my inbox fills with pitches every single day. With this being the wish-iest time of the year, a few ideas come to mind about what should be the next big thing.
Read MoreOlo CEO Noah Glass said restaurants should expect deteriorating levels of incrementality, meaning that fewer truly new customers will be up for grabs in the coming year. The insight is part of the “Delivery Expert Series Volume VI” report from Cowen.
Read MoreThe stakes aren’t as high as the days when a national pizza company promised your pizza in 30 minutes or it’s free (not surprisingly there were accidents, some more than just fender-benders), but the need to get up to speed on delivery quickly is sweeping the foodservice industry from restaurants to grocery stores to hospitality tech companies along in its wake. Last year at our first Food on Demand Conference, in Dallas, we were chipping at the surface of off-premise dining—should you? And if so, when, where and how? This […]
Read MorePostmates has doubled membership of its Unlimited subscription service, and lowered the minimum order size for its members to $15, down from $20.
Read MoreCheckmate has a fresh $3 million in the bank that will go toward a deeper technology bench but also help expand the company’s big differentiator in its competitive set: taking on the third-party headache. “We want to create a platform that integrates all the online order platforms in a very easy way to all the different point of sale (POS) providers, but we don’t just want to create the tech platform,” said founder and CEO Vishal Agarwal. “We want a tech platform that’s backed by customer service.” Agarwal said as […]
Read MorePanera Bread has reportedly passed $2 billion in digital sales this year, double the previous year, as the brand launches a new breakfast delivery program starting with 231 cities and towns across the country. In a press release, Panera said breakfast can now be ordered through the Panera app or its website, with service expanding to an additional 30 locations by the end of 2018. “Since we launched Panera delivery, guests have been asking ‘what about breakfast?’” said Panera CEO Blaine Hurst in a statement. “Panera is uniquely suited to […]
Read MoreAmazon has quietly shut down U.K. restaurant delivery, emailing customers that the service would end after just two years. Why would Amazon do this? While some look at this development as the beginning of the end of a big shakeout or portends some third-party slowdown. It’s probably not. First, as other third-party delivery providers have shown, this industry is a lot of work for penny profits and requires massive scale and major marketing to be profitable at all. Amazon seems to show no fear when it comes to growing into […]
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