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Food On Demand Briefs – October 2017

By fodnews | September 29, 2017

Food on Demand related stories from the month of October 2017

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Are third-party services also delivering liability?

By Laura Michaels | August 22, 2017

Delivery to your doorstep is the epitome of convenience, and because convenience is a top reason people visit restaurants in the first place, operators are hustling to incorporate delivery into their business. But amid the enticing profit potential touted by third-party delivery services, important liability issues are emerging.

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GrubHub Gobbles Up Yelp’s Eat24

By Tom Kaiser | August 22, 2017

After forking over for Foodler in June, Grubhub purchased Eat24 from Yelp for $287.5 million, further solidifying its status as the leading provider of third-party food delivery. Investors celebrated Grubhub’s soon-to-be expanded menu and possibilities of the ongoing partnership with Yelp, skyrocketing the shares of both companies in the days following the announcement.

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Open Arms - Christine Wilson

FOD Test Drives Delivery Service for Not-for-Profit

By Nancy Monroe | August 22, 2017

Meal delivery for the most part is a young man’s career, so what happens when a woman of a certain age takes on the industry? Our senior editor (and we’re using that word literally), signed on for a shift with Open Arms, a nonprofit that delivers healthy meals to terminally ill patients to see what life on the delivery route’s really like. Sure it’s not the rough and tumble world of UberEats or Grubhub, but baby steps, people, baby steps.

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NCR Partners to Eliminate Delivery Tablets in Restaurants

By Tom Kaiser | August 22, 2017

A new partnership between point-of-sale giant NCR and delivery providers DoorDash and Grubhub aims to eliminate the separate tablets that have become a necessary evil for restaurants looking to add revenue through third-party delivery.

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August News Briefs

By fodnews | August 22, 2017

A round up of Food on Demand related news briefs for August 2017.

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Grubhub Partners with Groupon, Acquires ‘Certain Assets’

By Nicholas Upton | August 22, 2017

By Nicholas Upton The Lyft and Taco Bell partnership isn’t the only cooperation happening in the third-party delivery world. Grubhub and Groupon are working together and doing some light consolidation. Under a new agreement, Groupon users will be able to order food from Grubhub’s restaurant base (55,000 restaurants currently). Grubhub also will acquire some of the OrderUp business that was acquired by Groupon in 2015 for $69 million. According to a press release, Grubhub is “acquiring certain assets in 27 company-owned OrderUp food delivery markets from Groupon.” The terms of this […]

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Lyft Drivers to Taco Bell: ‘You Stink’

By Nicholas Upton | August 21, 2017

Lyft and Taco Bell thought they had a match made in heaven, but the partnership has been dubbed “Taco Hell” by drivers. “Taco Mode” is now a publicized option for Lyft. Customers can call participating drivers and be driven through a Taco Bell while being transported home. The two brands just finished a second test in the Newport Beach area of Southern California. A Lyft spokesperson said the agreement formalizes a behavior that already existed. “The Lyft and Taco Bell collaboration has been in the works for over a year. […]

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Denny’s Sees 2Q Lift From ‘On Demand’ Platform

By Laura Michaels | August 3, 2017

By Laura Michaels Off-premise sales gave Denny’s Corp. a boost in the second quarter, helping the brand mitigate the effects of what President and CEO John Miller called a “choppy performance” in the restaurant industry overall. During the company’s earnings call August 1, Miller cited “the continued gap between grocery and restaurant pricing, the influence of a retail slowdown on dining out occasions, holiday shifts and federal income tax refunds delays,” as weighing down overall industry performance. Denny’s, however, overcame some of these issues as second quarter domestic same-store sales […]

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Cowen: Dining In is the New Dining Out

By Nicholas Upton | July 18, 2017

A new Cowen survey explores market implications of third-party delivery, showing some impressive growth and an incredible opportunity for restaurant investors. According to a proprietary survey of 2,800 consumers, research company, Cowen, found four “notable tailwinds” for the industry: 1) Respondents indicated a net 10 percent increase in delivery consumption y/y, suggesting steadily rising order rates among non-lapsed users; 2) A long runway for online ordering with only 52 percent of online delivery respondents placing orders online 75 percent of the time; 3) Supply factors (i.e., restaurant availability and growth […]

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