Such tech solutions used to be the province of large brands with large budgets. This one is targeted at independents.
A drive-thru experience with a big focus on human connection, from personalized service to building relationships with regulars, is fueling rapid growth for the coffee chain.
It has a price-shock simulator in place and a tariff-vulnerability index on the way.
The brand’s growth trajectory has been as hot as its chicken. A number of key decisions about its delivery strategy and tech stack help explain its success. Is it any wonder Roark Capital is interested in buying it?
CEO Howard Migdal stated the changes “span all teams” as the company works to align its business with Wonder after the takeover was completed in January.
Recent key events such as the sale of Just Eat Takeaway, along with several high-profile demergers, acquisitions, and IPOs, have been shaking up the competitive delivery landscape.
Another Broken Egg Cafe and Jason’s Deli are among several brands broadening their catering capabilities, as off-premises sales in recent years continue to trend upward.
White Castle continues to adapt to the times, with smart delivery solutions for both drivers and team members, embracing robotics, AI and more.
The company has accelerated its pursuit of 2,000 robots on U.S. sidewalks by the end of the year.
The family-owned C-store chain based in Oklahoma City is making big strides in made-to-order menu offerings.
