latest posts

Digital Customer Engagement is Critical to Modern Reputation Management

By Matthew Liedke | May 21, 2025

Reputation starts before the first order—with the expectations you set online. Panelists share how tech, feedback, and a human touch shape the guest experience.

With Social Media Key to Discovery, Marqii Rolls Out Social Management Tool

By Bernadette Heier | May 20, 2025

Create social media campaigns and connect with guests across channels including Facebook and Google.

Operators Aim for Integration and Less Friction With New Loyalty Programs

By Matthew Liedke | May 20, 2025

Restaurants discuss how they are using loyalty as a data tool to drive growth.

Increasing Price is Essential, But How Much Are Consumers Willing to Pay?

By Emilee Wentland | May 20, 2025

Restaurant leaders share how price sensitivity, delivery apps, and regional trends shape their strategy.

Uber Connects Dine-In Reservations with Ride Scheduling

By Bernadette Heier | May 14, 2025

The new “Dine Out” section in the Uber Eats app will let users find deals, make reservations at nearby spots, and schedule a ride—all without leaving the app.

New Grubhub Owner Wonder Raises Another $600 Million

By Bernadette Heier | May 14, 2025

The food hall startup just raised another $600 million—boosting its valuation to over $7 billion.

Autolane Launches Curbside Operating System for Autonomous Food Delivery

By Adam Wahlberg | May 14, 2025

As automous delivery vehicles gain traction, Autolane is helping businesses get ready by keeping parking lots organized.

Operators Who Want Young Consumers Need To Market Appropriately

By Adam Wahlberg | May 13, 2025

Sometimes even just going live on Instagram and showing your food can be gold. Panelists at FODC dive into strategies to attract Gen Z, from social media to gaming platforms.

Restaurant Operators Accelerate Digital Pace to Match Online, Off-Prem Orders

By Matthew Liedke | May 12, 2025

Panelists from Wonder, Potbelly and KFC’s Saucy discuss that in a rapidly digitizing landscape, restaurant leaders must evolve—or risk falling behind.

Behind the Scenes With DoorDash, Uber Eats and Grubhub

By Laura Michaels | May 12, 2025

FODC hosts a third-party delivery provider summit with all the big players.