latest posts

The Catering Journey Part 3: Building Capabilities—Human, Physical Plant, Technological

By Jim Rand | February 25, 2025

In part three of the series, Jim Rand explores key components of a successful catering program, from leadership and sales to menu design, operations, and tech tools for growth.

The Gridwise Gig Mobility Report Reveals Delivery’s Strength

By Adam Wahlberg | February 24, 2025

There seems to be no ceiling for the revenues of third-party delivery providers.

Outstanding Operator: gtk

By Bernadette Heier | February 20, 2025

From a visionary concept inspired by food trucks to a thriving delivery and takeout-focused model, gtk is making local waves with innovative menus, smart tech, and community focus.

GRUBBRR Guarantees Results

By Adam Wahlberg | February 19, 2025

The self-ordering and technology and automation vendor seems pretty confident it can meet the ROI expectations of its clients.

Uber Files Lawsuit Against DoorDash Over Alleged Anti-Competitive Practices

By Bernadette Heier | February 19, 2025

Uber claims DoorDash is using threats of higher fees and removal from its platform to get restaurants to make exclusive agreements.

Richtech Robotics Opens a Café With a Talking Humanoid Barista

By Adam Wahlberg | February 19, 2025

In Las Vegas you can go to a coffee shop and a robot will greet you and make your drink. The future is here.

Outstanding Operator: Freddy’s Frozen Custard & Steakburgers

By Adam Wahlberg | February 18, 2025

The brand’s blend of new-tech innovations and old-school customer service is paying off with rapid growth and close to a billion dollars in annual systemwide sales.

Outstanding Operator: Big Chicken

By Bernadette Heier | February 12, 2025

Big Chicken’s operational strategies, from menu tweaks to tech partnerships, fuel its rapid growth and adaptability in a shifting market.

DoorDash Shares the 50 Most Loved Restaurants On Its Platform

By Adam Wahlberg | February 12, 2025

Love springs eternal on DoorDash’s Most Loved platform and no more so than for these 50 restaurants.

Yum Brands Launches AI-Powered Platform to Centralize All Tech

By Bernadette Heier | February 12, 2025

This will help brands like Taco Bell, KFC, and Pizza Hut streamline operations by consolidating all tech into a one-stop shop management platform.