As the rapid advancement of AI collides with consumer trends demanding price transparency, industry experts share their their perspectives on dynamic pricing.
Beyond the biggest delivery apps, smaller platforms are carving out market share through niche audiences, local focus and specialized operations.
Scaling a catering program is no simple task for an operation; it requires consistency across channels, accountability built into the store and brand levels, simple yet thorough standard operating procedures, and an appropriately dense tech stack designed to adapt. While that list only scratches the surface of a catering program manager’s responsibilities, the return on investment is well worth the effort for brands that can successfully tap into catering. Wendy Ruebel-Ewers, a restaurant industry consultant whose resume is lined with roles leading catering and off-premises operations for enterprise brands, dove […]
From software that automatically professionalizes menu item photos to tools that capture the emerging trend of agentic ordering, Google and DoorDash tech leaders say artificial intelligence offers real-world solutions for restaurant operators.
Restaurant executives and marketing leaders said winning the digital guest now requires more than promotions alone, pointing to the growing importance of operational execution, targeted offers and packaging.
The chain announced a pilot with Wing in Charlotte, North Carolina, focused on delivering its oven-toasted sandwiches through autonomous drones.
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Furthering momentum into in-restaurant dining, DoorDash Reservations expanded into Boston, Los Angeles and New York in mid-May, alongside additional growth.
Craveworthy Brands and Ballard Brands are driving their concepts forward with drive-thru innovation, zeroing in on automation, accuracy and personalization for customers before they even pull up to the window
Restaurant technology is hitting the market as a rapid pace. But even those developing robotics and digital platforms say it’s important for operators to choose wisely when onboarding new tech.
